Privacy Policy

Company Information

This Privacy Policy applies to services provided by:

CHECKGROW d.o.o.
Ulica Vjekoslava Heinzela 60, Zagreb – Croatia
Phone: +385955980456
VAT: HR16006061302
Email: [email protected]

We are committed to protecting your personal data and your privacy. This document explains how we collect, use, store, and protect your data in accordance with applicable laws and regulations, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

Legal Context

We abide by the recommendations of the relevant authorities and have implemented organizational and technical measures to ensure compliance with the regulatory framework established by the GDPR and any other applicable data protection laws.

Our Commitments

We ensure that personal data is:

Processed lawfully, fairly, and transparently.
Collected for specified, explicit, and legitimate purposes.
Adequate, relevant, and limited to what is necessary.
Accurate and kept up to date.
Retained only for as long as necessary.
Processed securely.

Legal Bases for Data Processing:

Consent: You have given clear consent to process your data for a specific purpose.
Contract: Processing is necessary for the performance of a contract.
Legal obligation: Processing is required to comply with legal obligations.
Legitimate interest: Processing is necessary for our legitimate interests.

We do not process your data without your knowledge, nor do we sell or rent your personal data.

What Personal Data Do We Collect?

We only collect and process personal data that is relevant and adequate. Personal data includes, but is not limited to:

Identification Data: Name, email address, phone number.
Technical Data: IP address, browser type, and operating system.
Usage Data: Pages visited, interactions on our website.
Uploaded Files: Documents and other materials submitted by users.

All data is kept accurate and updated when necessary.

How Do We Use Your Personal Data?

We collect and process personal data for the following purposes:

To provide and manage our services.
To respond to inquiries and communicate with users.
To improve our website and user experience.
To manage leads and understand customer needs.
To analyze uploaded files using AI tools (always within a private context and never shared).

Your personal data will never be processed for incompatible purposes.

Uploaded Files and AI Processing

By uploading files to our platform, you agree that they may be processed using artificial intelligence tools exclusively for private analytical purposes. These files are not used for public training, commercial resale, or shared externally without your explicit consent.

Who Do We Share Your Data With?

We only share data with trusted third parties under the following circumstances:

Service Providers: Hosting, IT support, and analytics.
Legal Requirements: When required by law or legal process.
With Consent: If you have given us explicit consent to share your data.

If personal data is transferred outside the EU, appropriate safeguards are in place in compliance with Articles 44-50 of the GDPR.

Retention Periods

We retain your personal data only as long as necessary for the purposes it was collected. For example:

Lead Data: Retained until the lead is no longer active or you request deletion.
Uploaded Files: Retained only as long as necessary for processing purposes.
Newsletter Subscriptions: Until you unsubscribe.

Once the retention period expires, data is securely deleted or anonymized.

Data Security

We implement robust technical and organizational measures to protect your personal data, including:

Encrypted storage and communication channels.
Access control protocols.
Regular security assessments.

We continuously monitor security risks and update our measures as needed.

Your Rights and How to Exercise Them

In accordance with Articles 12 to 23 of the GDPR, you have the following rights:

Right of access
Right of rectification
Right to erasure
Right to object
Right to restrict processing
Right to data portability

To exercise your rights, contact us at: [email protected]

We strive to respond to all requests promptly.

Policy Changes

This Privacy Policy may be updated to reflect changes in laws or our data processing practices. You will be notified of any significant changes via email or a prominent notice on our website.